Gallery Attendant/Customer Service
Required skills and qualifications
Excellent written and verbal communication skills
Strong project management, multitasking, and decision-making skills
Strong understanding of and experience with customer service
Strong understanding of and experience with retail money handling procedures
Proficiency with Microsoft Office and Google Suite
Preferred skills and qualifications
High School diploma or equivalent work experience in retail or customer service
Experience merchandising/display aesthetics for retail
Ability to lift and carry for event setups and logistics
Exceptional written, verbal, and interpersonal communication skills
Overall Objective: To be the face of the organization, providing a welcoming and informed first impression for all visitors to the facility; and to fulfill the mission, objectives, strategic plan, and the expectations of the CCA Mission and Vision.
Position Description: The Gallery Attendant is the primary customer service employee who has the most interaction with all visitors both in-person and on the phone. The Gallery Attendant is responsible for all retail operations as well as the handling of art sales and providing correct and timely information about all exhibitions, programs, and operations of The Center.
RESPONSIBILITIES
Greet all visitors in-person and on the phone and provide correct information in a friendly and welcoming manner
Maintain tidy and appealing appearance of retail displays and front desk areas
Maintain daily tidiness and cleanliness of galleries and facilities
Open and close the gallery as needed depending upon shift
Work solo and with a team to accomplish tasks
Assist other Center employees with administrative tasks on occasion
